Smart Home Manager

Smart Home Manager

com.att.shm by AT&T Services, Inc.
4.5 (82,020)
5M+
PRODUCTIVITY
64.3 MB
Updated Oct 1, 2025
View on Google Play

Screenshots

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About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.

What's New

This latest release includes experience improvements and design enhancements. We've also squashed some bugs.

App Information

Version Name
2.2405.373
Version Code
373
File Size
64.3 MB
Minimum OS
Android 7.0+
Target SDK
Android 33
Developer
AT&T Services, Inc.
Contact
Website
Content Rating
Everyone
Package Name
com.att.shm

Permissions Required

This app may request the following permissions:

  • approximate location (network-based)
  • precise location (GPS and network-based)
  • read phone status and identity
  • read the contents of your USB storage
  • modify or delete the contents of your USB storage
  • take pictures and videos
  • record audio
  • view Wi-Fi connections
  • view network connections
  • change network connectivity
  • connect and disconnect from Wi-Fi
  • full network access
  • run at startup
  • control vibration
  • prevent device from sleeping
  • receive data from Internet

Recent Reviews

J
1.0★
This app sucks. It lets you remotely restart your router and manage network devices and that's it. I tried to use it to troubleshoot my Wi-Fi connectivity and it repeatedly insisted that I make an appointment with a technician that may cost money. Four independent speed tests across multiple devices, after fixing the issue MYSELF, have proven that everything is fine. The app still insists I need to pay a technician to come tinker with the router. I know when I'm being scammed. Worthless.
BLESSED FAVORED
1.0★
The app is unable to prioritize my computer I'm using. Also, this app does allow to add downtime to you don't want use up your data. Or doesn't allow for deleting all these unknown devices that are no longer in use. This app is truly painful and dysfunctional! Please do better, there is nothing smart about this app! I need the following to work prioritize devices, adding downtime and staying in downtime for the full duration of time scheduled and deleting unknown unused devices.
CheVel
1.0★
Would've been 5 stars but now, after months of use without issues, app not allowing me to see my information or get alerts. When I click my email it states "Before we start your setup, Go to terms of service", but when i click it the next screen gives a error message that there's no terms and conditions that apply to me. I uninstall and reinstall, same issue
David Carson
1.0★
Removed the ability to prioritize devices connection. This to me was the single most used feature with all my kids connected I was able to prioritized my device to maintain a stable fast connection. (Edit) in upgrading my router to the latest version they have removed/not supported WiFi prioritization! just blows my mind! a more capable router for less features is ridiculous.
Pritesh Patel
1.0★
Manage devices and profiles no longer works. I've been getting "Looks like we're having trouble" error and it hasn't been fixed yet. I can no longer pause the internet or change the internet times for my kids like I used to be able to. Very frustrating. And I tried restarting the gateway, which does not fix the problem; so it seems the app itself is the problem. The most useful feature was setting limits on my kids' devices. Now, I won't be able to change the schedule when school starts.
Sc Ford
3.0★
9/15/25 update--the aforementioned problems still exist! --This app is good, but so inconsistent. The fingerprint access stopped working a long time ago. Despite it being enabled, it still asks for my password. My main reason for use is to alert me when unknown devices join my network. But since the last update, it is alerting me when my own saved devices join the network. I have them saved to profiles, so it should not be alerting. This is very annoying.
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