Grab - Taxi & Food Delivery

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About this app

What's New

App Information

Permissions Required

This app may request the following permissions:

• find accounts on the device
• read your own contact card
• read calendar events plus confidential information
• add or modify calendar events and send email to guests without owners' knowledge
• read your contacts
• approximate location (network-based)
• precise location (GPS and network-based)
• directly call phone numbers
• read phone status and identity
• read the contents of your USB storage
• modify or delete the contents of your USB storage
• take pictures and videos
• record audio
• view Wi-Fi connections
• view network connections
• pair with Bluetooth devices
• change network connectivity
• connect and disconnect from Wi-Fi
• control flashlight
• measure app storage space
• full network access
• change your audio settings
• control Near Field Communication
• read terms you added to the dictionary
• run at startup
• reorder running apps
• draw over other apps
• control vibration
• prevent device from sleeping
• install shortcuts
• read Google service configuration
• download files without notification
• receive data from Internet

Recent Reviews

Josh Sauberman

2.0★

Our food didn't show up but we were charged. Customer service was difficult to reach. I submitted a ticket through the app, which was pending until it disappeared without explanation. I called customer support who said they can't help me unless they call me back in 15 minutes, which of course, they never did. Eventually I did get an email from them telling me to resolve it through the restaurant directly. Had words for them. Did get the money back. Lesson: pay with cash when ordering food.

michelle crossley

1.0★

paid for the upgrade and the app is still so glitchy. saved items to favorites in the mart section and I can no longer scroll through each store and see my favorites. they would sell way more items if you could see your favorite items when viewing the store. many times when clicking on an item it won't load. same for booking a car or in any section. app is awful so there's no way I'll renew until it's fixed

K C

1.0★

This review specifically for Kuala Lumpur. Absolutely inaccurate pick up times and totally false estimates! Select pick up in 7 minutes and then accepted, but no it is really 24. 24 min for like 10 min. You need to figure this out because we had few problems in other SE Asian countries with your app. Also, when ordering food, the system does not alert you that driver is on the way which means you now waste time for the driver as they have to unnecessarily wait to meet @ lobby.

Luca Changratta

5.0★

Grab is an absolutely indispensable application. It’s far more than just ride-hailing; it’s my go-to for food delivery (GrabFood), package delivery (GrabExpress), and even digital payments (GrabPay) when I'm traveling across the region. ​The app is incredibly reliable, fast, and easy to navigate. Booking a ride is quick, tracking is accurate, and the customer service is responsive.

Joan Cordero

1.0★

My order was cancelled after more than 30 minutes, but my card was still charged the whole amount. The Help Centre chat can't address my issue due to automated replies. I tried to call the hotline but it's a wrong number. It's so frustrating that you're so fast in debiting money from a buyer's bank account even before he/she gets the food/product, but when the delivery is cancelled, you're so slow to process the refund/reimbursement or worst, you're out of reach/can't be contacted immediately.

Olya Noskova

1.0★

Grab sucks. The app sucks. I made 2 orders, the restaurants didn't accept them, but I have to wait for the system to cancel them. Once I waited 1.5 hours!!! Make a chat with the restaurant or your agent to quickly resolve these issues, instead of waiting until it becomes known after 1.5-2 hours that the restaurant is long closed. The support sucks. The same problem with taxi.