Addison Lee: Taxis & Couriers
com.haulmont.shamrock.android
by Addison Lee
Screenshots
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About this app
Experience everyday luxury with Addison Lee! Book one of our taxis, minicabs, or couriers whenever you need them, whether it's on-demand or up to twelve months in advance. Choose from our eco-friendly electric vehicles or iconic black cabs to suit any occasion.
Download Our Taxi App and Request a Ride with Addison Lee!
Over 7500 Vehicles, Including: Taxis, Minicabs, People Carriers, Accessible Vehicles, Courier Services and Executive Vehicles
On-demand: taxis in under 10 minutes in central London
London's most sustainable taxi and minicab company
Prebook up-to-12 months in advance
Airport rides with flight tracking
Business & personal accounts
We deliver parcels too with London's largest same-day courier fleet
24/7 Customer Support
Addison Lee: London's Premium Taxi App
We Guarantee:
Service: Whether you prioritise style, space, accessibility, or affordability, Addison Lee helps you find the perfect solution for your needs, whether you’re requesting a ride for one or need a parcel couriered.
Safety: Your safety is paramount. Unmatched driver safety standards and co-designed driver training in partnership with UN Women.
Business Accounts: Seamlessly manage corporate travel with flexible invoicing and priority services.
Licensed; by Transport for London: The only large operator in London with a full 5-year license.
Customer satisfaction: with a Trust pilot score of 4.2
Driver Ratings: Review and rate drivers in the app.
The boring stuff....
By downloading the App from this website or clicking on the "Accept" button below you agree to Addison Lee’s Terms of Trading (the “Terms”) which can be found at http://www.addisonlee.com/terms being incorporated in and forming part of all contracts for the provision of Services. The Terms include, in particular, a privacy policy and limitations on liability.
Download Our Taxi App and Request a Ride with Addison Lee!
Over 7500 Vehicles, Including: Taxis, Minicabs, People Carriers, Accessible Vehicles, Courier Services and Executive Vehicles
On-demand: taxis in under 10 minutes in central London
London's most sustainable taxi and minicab company
Prebook up-to-12 months in advance
Airport rides with flight tracking
Business & personal accounts
We deliver parcels too with London's largest same-day courier fleet
24/7 Customer Support
Addison Lee: London's Premium Taxi App
We Guarantee:
Service: Whether you prioritise style, space, accessibility, or affordability, Addison Lee helps you find the perfect solution for your needs, whether you’re requesting a ride for one or need a parcel couriered.
Safety: Your safety is paramount. Unmatched driver safety standards and co-designed driver training in partnership with UN Women.
Business Accounts: Seamlessly manage corporate travel with flexible invoicing and priority services.
Licensed; by Transport for London: The only large operator in London with a full 5-year license.
Customer satisfaction: with a Trust pilot score of 4.2
Driver Ratings: Review and rate drivers in the app.
The boring stuff....
By downloading the App from this website or clicking on the "Accept" button below you agree to Addison Lee’s Terms of Trading (the “Terms”) which can be found at http://www.addisonlee.com/terms being incorporated in and forming part of all contracts for the provision of Services. The Terms include, in particular, a privacy policy and limitations on liability.
What's New
Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services.
Here’s a summary of what has changed in version 9.5:
Bug fixes and internal improvements
Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
Here’s a summary of what has changed in version 9.5:
Bug fixes and internal improvements
Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
App Information
Version Name
2.0.1.30
Version Code
2000101
File Size
23.6 MB
Minimum OS
Android 8.0+
Target SDK
Android 22
Developer
Addison Lee
Contact
Website
Content Rating
Everyone
Package Name
com.haulmont.shamrock.androidPermissions Required
This app may request the following permissions:
Recent Reviews
Chris Pym
3.0★
Used to use AL all the time, but the app randomly assigns driver ETAs that are not based in reality. Frankly, Uber offers a far better service. and Uber are shite.
Venessa P
1.0★
I pre-booked a cab to pick me up in the early hours of the morning and they didn't show up. I was waiting on the street for 30 mins with my luggage. 5mins before my booking time, I was sent a text saying they were struggling to find a driver as it was so busy but one would be signed within 15mins (bearing in mind I booked a few days ahead). Another 15 mins later I got another test saying the same thing. I ended up getting an Uber (luckily there was one around). Uninstalling this app.
Greg Slater
2.0★
Thought I'd try this instead of Uber. Won't be using it again. Booked a car to pick me up, entered the correct pickup address and stood outside the building. Had a call saying I would receive a text with vehicle details as soon as possible (why not put this message in the app, and send a push notification instead of a text?). Then another call from the driver who didn't know where the pickup location was. When they eventually arrived we got straight in the car, but got charged 50p for waiting?!
A Google user
1.0★
Worst experience I ever had using Cab app, the driver stopped really far away from me, I even took a print screen, I asked him to come to the right position and he refused, then I was charged 18 pounds for the cancellation, of course I spoken on the support and they said the driver was there and they won't refund me. Nightmare! I waited for 30 min until the cancellation, I got a cab from another app and it arrived in 2 minutes.... I'm feeling robbed! Terrible service and and even worst costumer service.
JoL180
2.0★
At the beginning the app worked well but now, for the past 6-8 months the app keeps crashing (i tried force to stop option, reinstalling the app). The feedback and support section is not available, so not easy to report in real time, as every time I get message "sth went wrong or no internet connection" even if all ok with the internet. The booking option majority of times shows "no available cars in your area / fully booked" but it was ok to book directly via the website. Very frustrating.
Darrel Francis
3.0★
Less user friendly than Uber. With Uber it is obvious from the outset once trip is booked, whereas on this app, once you book, it goes back to the screen where you don't see that you are already waiting for the cab, and you can misunderstand and book again. First time I used this, I booked the same journey 3 times! Had to cancel the 2nd and 3rd when the drivers arrived and called me. Needs an obvious indicator on the map screen that a journey is already booked.
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