BCBSIL

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About this app

What's New

App Information

Permissions Required

This app may request the following permissions:

• approximate location (network-based)
• precise location (GPS and network-based)
• read the contents of your USB storage
• modify or delete the contents of your USB storage
• take pictures and videos
• view Wi-Fi connections
• view network connections
• full network access
• run at startup
• prevent device from sleeping
• download files without notification
• receive data from Internet

Recent Reviews

Tynan O'Neil

1.0★

I used the chat feature on Galaxy s22 and the "Send a Message" area is buried beneath the android buttons so I had to change my phone settings to Gestures Just to click it. Then when I did, the keyboard covered the text window so I was typing blind. I told the Rep about the issue and that she might want to report it but she said it's an issue on my end and no other customers have an issue. I promise you it's not on my end, I've never had this issue in another app.

Alex C

1.0★

I cannot even log into the app anymore. When I leave the app for a moment to get the one time pass code and return it will not let me type it in at all effectively locking me out unless I have a second device with me which is not feasible all of them time. And even when I could log in, the app loads slowly and generally does not function well. Just avoid and go online.

Karen Stewart

1.0★

I started having issues with the app and website in November. I called customer service and they ran me through the gamut. Reset my account, cleared every cache on every browser, tried to get in from several different devices (app and website). The initial page would load but the claims area and search for provider area would give a "cannot load, try again later" message. Finally they set me up with a new account and password. It worked for 5 minutes and now same error. It is February.

Kelly Neuls

1.0★

It's hard to separate the app experience from the service you receive overall. Actually, no it isn't, they are both terrible! You can't access any real information thru the app (you can't see much more from the website) so I usually have to call for every issue anyway. I don't blame the web developers - when your company strategy is to make it as difficult as possible to get any claim covered, not having functional information retrieval systems is pretty good synergy!

Carolyn Carleson

1.0★

Too many errors, & glitches. I JUST downloaded it TODAY. It took about an hr. to get passed the user name, & passwrd prompt because, it fails to tell you what "error" is made even when all the green is marked. After changing everything about 10 x's even I was on it long enough to get my son's ID card. 2 hours later it's not letting me log back in. Why advertise "an easy way" when it's in fact hard, & frustrating. For a HUGE insurance company 1 would expect an easy app. & tech. support. Nope.

Chris Thompson

1.0★

Used to be great but current version has broken the app. It uses a "wrapped" login now that never works. Basically it opens your browser and gets you to log in there. However this doesn't work properly with the app so you constantly get a "can't log in right now" message. The only way around this is to not use the app at all and simply log into BCBS of IL website using your browser. The app is pointless.