HelloRide

Screenshots

About this app

App Information

Permissions Required

This app may request the following permissions:

• approximate location (network-based)
• precise location (GPS and network-based)
• read phone status and identity
• read the contents of your USB storage
• modify or delete the contents of your USB storage
• take pictures and videos
• view Wi-Fi connections
• view network connections
• pair with Bluetooth devices
• access Bluetooth settings
• full network access
• prevent device from sleeping
• receive data from Internet

Recent Reviews

J J

4.0★

The main point of using this app are the rewards for checking in. They are just so darn good! Giving a total of 11 days for free for checking in 30 days straight. Not even anywheel could compete against this! I could find a bike in under 3 minutes so I can say deployment is good. However the gps is quite awful, sometimes asking me to pay the relocation fee, I'd move the bike somewhere else. Also, I need to click unlock multiple times in the app to get it to register, which is quite frustrating.

Dan Gan

3.0★

Bicycles are in good condition. If you get to use the app. The app signed me out a few days after I bought the pass. Now I can't sign back in to use the service I paid for. Please fix your app. App has finally allowed signing in after many attempts. Only issue is the poor connection and intermittent frozen screen.

Victor D

1.0★

I notified them multiple times about a parking spot that is not located in the right place on their map, but they don't do anything. I even filled out their dedicated form for it because their staff needs to be told through a specific form, as if they really want to do nothing.

Straight Pathfinder

1.0★

Not a good experience being first time customer. DL the app and register, next step scan and ride. Done riding scanned to end ride, then only the prompt icon to register for the different passes appear. since I see the 30days pass was very practical for me then I purchased it. unnecessary cost for a start. The prompt icon should appear when customers are about to register their account. Contacted their WS, only to receive an apology and will feedback the matter to their team for improvement.

Eddie Goh

1.0★

Terrible experience. The appeal for wrong charges just bring you go round and round without explaination. The app map clearly show there is a parking area but i cannot find any QR code or parking yellow box anywhere. My first appeal fail which lead me to email customer service and then customer service asked me to appeal again. Purely wasting of my time and pushing the responsibilities around.

Chris Tan

1.0★

Yesterday was the 1st time experience and it was so bad. Made the first time stop before end of 60 mins, parked at designated parking area and parked the bike just next to the QR code. End trip and scan QR code, then unsuccessful. Kept trying few times, finally make it. In the 2nd of 60 mins, same problem happened and tried more than 10 times and system keep ask me to pay for $5, even though I already purchased the promotion $3.90. Appealed and they replied appeal not successful. So, cheating.