My Device by HMD

My Device by HMD

com.hmdglobal.support by HMD Global
3.8 (184,148)
100M+
TOOLS
40.7 MB
Updated Jun 26, 2025
View on Google Play

Screenshots

Screenshot Screenshot Screenshot Screenshot Screenshot Screenshot Screenshot Screenshot Screenshot Screenshot Screenshot Screenshot
Ad slot: Top Leaderboard

About this app

The official app for Nokia and HMD smartphones running Android. It’s got lots of useful stuff to help you get the best out of your phone: get personal customer support, read your phone’s user guide, and diagnose device issues.

What’s more, you can discover the latest product news and offers, check your device warranty status, and manage your insurance, all with just a few taps. Handy, right?

My Device app for Nokia and HMD smartphones and tablets enables users to:

- View battery health, storage space, device temperature, and more 
- Access 24-hour customer support 
- Get the latest news on Nokia phones and HMD products 
- Receive exclusive offers and deals from our partners
- Explore personalized content

What's New

The latest version of the My Device app includes updated content.

App Information

Version Name
5.2.1
Version Code
117638
File Size
40.7 MB
Minimum OS
Android 9+
Target SDK
Android 34
Developer
HMD Global
Contact
Website
Content Rating
Everyone
Package Name
com.hmdglobal.support

Permissions Required

This app may request the following permissions:

  • approximate location (network-based)
  • precise location (GPS and network-based)
  • read phone status and identity
  • read the contents of your USB storage
  • take pictures and videos
  • record audio
  • view Wi-Fi connections
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • connect and disconnect from Wi-Fi
  • full network access
  • control Near Field Communication
  • run at startup
  • control vibration
  • prevent device from sleeping
  • modify system settings
  • update component usage statistics
  • receive data from Internet

Recent Reviews

Joley Kay
1.0★
When I open this app, it only shows me the black page with the bouncing HMD logo and My Device title and never goes beyond it. I am using a Nokia phone. I've been having battery issues this couple of weeks and I cannot even check the health of my device.
Jase Watson
1.0★
Thought I'd check out the app, but just as others have experienced it won't move beyond the loading screen. Guessing I don't need it, so it's another app getting uninstalled in an attempt to get my Pulse+ battery life back to the levels I had in Android 14. Android 15 give nothing but battery drain!
Akila
1.0★
This app didn't do any work in Nokia 7.2 android mobile Nokia's all button Phones are good but this is waste. This phone don't have even some important Settings also very bad I'm not satisfied. This is the worst phone, I have ever seen. HMD i an unpurpo🤢🤢🤢🤮🤮
Junior Delgato
1.0★
Since my phone was updated to android 14 I cannot see any file on my PC using a USB cable. It was perfect before the android 14 upgrade.
Ande Gazi
2.0★
Nokia C1 is mostly a garbage phone. It is great for space and storage but it is a very slow phone, especially when I use the internet; the phone would be prone to freezing and apps automatically turn themselves off (WHICH IS THE MOST FRUSTRATING THING EVER 😠😡🤬). The secret folder in the Files app is also useless, I couldn't keep anything there as the phone would freeze and I wouldn't be able to access my files. I honestly regret buying it.
Chrismania86 Harding
1.0★
the phone in general is a bad phone slow on uploading videos and sending them freezes all the time good battery life that's about it.
Ad slot: In-Content