Zara

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About this app

What's New

App Information

Permissions Required

This app may request the following permissions:

• approximate location (network-based)
• precise location (GPS and network-based)
• read the contents of your USB storage
• modify or delete the contents of your USB storage
• take pictures and videos
• record audio
• view Wi-Fi connections
• view network connections
• connect and disconnect from Wi-Fi
• full network access
• change your audio settings
• control Near Field Communication
• run at startup
• set time zone
• control vibration
• prevent device from sleeping
• modify system settings
• bind to a notification listener service
• receive data from Internet

Recent Reviews

Ashley M

5.0★

the site is easy to make purchases with once you find the items, but selecting the item size and quantity is unnecessarily hidden. It seems like they're trying to hard to be different with that step. you have to add items to the cart to get to the size/qty selection and then hyperlinked under that is a size guide. Its uncommon for sure...if that's what they were going for. Once you figure out how to order, everything else is easy.

Alyona K

3.0★

The app won't allow me to save my credit or debit card info. So I have to reenter every time. And when it is during sale, then I am wasting time on it while the stuff is all gone. Also, when items in my cart are out of stock, it won't automatically take them out. I gotta go back and remove them myself and go back to payment. By that time, the card info i entered is lost again. So its a nightmare

Lily Lee

3.0★

Love the app but performance not stable. Love the ability to scan barcodes of items in the store, save, and search for availability online. However, the UX on scanning receipts for purchases etc is not easy to find nor intuitive. Once scanned, they are not always appearing in the "in-store" list under Purchases in the user profile. Looks like a bug here in persistence of the data and image. Another note is that items out of stock online, should have that status reflected throughout the app.

Alexander McIntosh

1.0★

Unusable. The clothing dimensions are measured flat... How does that make sense? Why not use measurements similar to every other clothing store? I would have accepted losing personal time, ordering and then returning clothes that didn't fit me but I can't even buy them anyway since I go to checkout and there is a bug stopping me from advancing past the address entry because the screen just shakes as if it's opening and closing something in the background, multiple times per second. Unusable.

Divyank Kanchan

1.0★

I have ordered perfumes and it's been two weeks since I haven't received the product. Whenever I try to reach out to the delivery partner they say they couldn't fetch any order details from the phone number you're calling nor Zara representatives offer any assistance. If I would have known I would have purchased it from the store instead of placing an order on this trash application.

Elise W

1.0★

Zara's customer service is horrible. Returns are near impossible. Went to the desktop site to do a return, and wasn't able to do it. When I contacted them through their chat, the bot and then representative were just as bad. First, after giving the order number, the bot the return period had expired due to it not being with being with 30 days. It was within 30 days... so a simple AI agent, couldn't even verify that an order was within their 30 day return window. And here I am limited to 500 char