Access by KAI

Access by KAI

com.kai.kaiticketing by PT. Kereta Api Indonesia
4.7 (388,809)
10M+
TRAVEL_AND_LOCAL
53.8 MB
Updated Oct 7, 2025
View on Google Play

Screenshots

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About this app

The Access by KAI application is the official application from PT Kereta Api Indonesia (Persero) which makes it easy for users to access various kinds of services related to train travel in Indonesia.
 
TICKET RESERVATIONS
Access by KAI provides various menus for ordering train tickets starting from intercity train tickets, local train tickets, LRT Jabodebek train tickets, KCI train tickets, Airport train tickets and Fast Train tickets, all of which can be accessed in one application.
 
The Connecting Train menu in the Access by KAI application is useful for users who want to schedule connecting trains. The system in the application will find a combination of connecting train schedules as desired
 
MANAGE TICKET BOOKING
Users of the Access by KAI application can manage previously purchased train tickets. Passengers can add their tickets to the Access by KAI application purchased on external channels via the Check & Add Ticket menu. If you have added the ticket, you can change the schedule, cancel the ticket, transfer the ticket or print the e-boarding pass. With this feature in the Access by KAI application, passengers no longer need to bother going to the station.
 
LOYALTY PROGRAM
Railpoin is PT Kereta Api Indonesia's loyalty reward program as a form of our gratitude to our loyal customers. Railpoints will be obtained from every purchase of a train ticket, and can be exchanged back for a train ticket or exchanged at a favorite merchant. Be a premium member and enjoy the benefits!
 
ENTERTAINMENT & LIFESTYLE
Entertainment is a form of activity or method designed to provide entertainment or pleasure to people. Like watching movies, listening to music, playing games and much more.
Entertainment and lifestyle are closely related because entertainment can be part of a person's lifestyle.
The KAI Access application provides several features to support these activities such as:
 
 
Trip planner is a feature to assist users in planning their trips. As well as providing information and also organizing trips. With the help of a trip planner, users can easily plan trips in a more organized manner, get relevant information and save time.
 
PPOB is an online payment system that allows users to make payment transactions electronically in a faster and more efficient way. The PPOB feature is already available at Access by KAI with products being sold such as credit purchases, data packages and electricity tokens.
 
Railfood is a food and beverage ordering service that is integrated with the Access by KAI Application to make it easier for customers to order food and drinks before or when customers travel by train.
The food/drink menu served is a selection of typical train culinary delights and regional specialties.
 
EoB and Premium Entertainment are additional entertainment features for watching movies streaming in the Access by KAI application without internet quota which can be accessed while traveling using the train's WIFI network.
Premium Entertainment is an additional paid entertainment feature for watching movies in streaming which can be accessed anywhere and anytime.
 
INTERMODA INTEGRATION
Access by KAI offers convenience in traveling by train and offers integration with other modes of transportation such as taxis and buses. So that users can plan their trips by train as well as order other modes of transportation
 
Download the ACCESS by KAI application right now, to be able to access the convenience of traveling by train.
 
Website: https://kai.id
Customer Service: 021-121, email: [email protected]
Follow us on twitter @keretaapikita & @ kai121
Find us on Facebook https://www.facebook.com/keretaapikita
Follow us on Instagram http://instagram.com/keretaapikita
Watch us on Youtube http://youtube.com/keretaapikita

What's New

Access just got a fresh update!

To celebrate KAI’s 80th anniversary, we’re bringing you a brand-new look, more ways to pay, and a bunch of little fixes to make the app even smoother.

This update isn’t just about the new vibe—it’s our way of showing we’re always pushing to make things better. Because we believe every trip deserves to be easy.

Update your app now and enjoy the new Access experience. #selaluadajalan

App Information

Version Name
6.5.4
Version Code
206
File Size
53.8 MB
Minimum OS
Android 8.0+
Target SDK
Android 33
Developer
PT. Kereta Api Indonesia
Contact
Website
Content Rating
Everyone
Package Name
com.kai.kaiticketing

Permissions Required

This app may request the following permissions:

  • find accounts on the device
  • read your contacts
  • modify your contacts
  • approximate location (network-based)
  • precise location (GPS and network-based)
  • directly call phone numbers
  • read phone status and identity
  • read the contents of your USB storage
  • modify or delete the contents of your USB storage
  • take pictures and videos
  • record audio
  • view Wi-Fi connections
  • view network connections
  • full network access
  • close other apps
  • change your audio settings
  • control Near Field Communication
  • run at startup
  • draw over other apps
  • control vibration
  • prevent device from sleeping
  • receive data from Internet

Recent Reviews

Sigid Nugroho
4.0★
Overall, it's a helpful and good application. But one thing is annoying since very first version. The 'seat map' is not accurate or let's put it 50% accurate but you don't know which one. Seat number 1 doesn't always in front while seat numer 13 doesn't always in the back of the coach. They're depend on the coaches arrangement which is different each train. I book wrong seats many times. Please adjust the seat map to actual coaches configuration.
Mameng Galuh
1.0★
Fictional promos, the queue system is weird and never consistent. Multimillion company but couldn't afford scalable solutions. bravo
Dodotnet Game
1.0★
you can buy normal ticket in here but dont expect to buy promotion or discount tickets.. not publiccally for sale..will never be able to buy using this app.. only able to buy normal price..
Rina Anggraeni
1.0★
The apps is erorr after flash sale even, it's been 2 days. I couldn't even purchase ticket in normal price now. Acces is suck
Kautsar Yudhistama
4.0★
It's offer much convenience for train users, but it also got few bugs and downs. Nevertheless it's still a great transportation apps
Bolt -
3.0★
Today, I experienced a major setback for my train departure, and I did not received any notices for its late arrival. I and other passengers realized it too late after asking the officials. Please add a feature to notify passengers within the app (assuming notification is on) to let us know if there will be a major delay or through WhatsApp. Also, under that circumstance, please update the live tracker time so we have some idea at what time trains will arrive. Thank you.
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