KFC US - Ordering App

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About this app

What's New

App Information

Permissions Required

This app may request the following permissions:

• approximate location (network-based)
• precise location (GPS and network-based)
• view Wi-Fi connections
• view network connections
• full network access
• run at startup
• control vibration
• prevent device from sleeping
• receive data from Internet

Recent Reviews

John Bennett

1.0★

The app is very smooth if you want mashed potatoes and a Pepsi with your combo BECAUSE THERE'S NO WAY TO SELECT ANYTHING ELSE. Oh, you can click the side and a nice menu of choices comes up, but once you click a choice, the menu stays. Use the back button to get back the order and it's still mashed potatoes. Same thing for the drink, no way to change it. The app is utterly useless and really makes me not want to go to the restaurant at all.

Steven Ippoliti Jr

1.0★

The app is horrible. Too limited to use. There should be an option to customize an order of chicken, namely which pieces you want, such as only breasts or no wings, whatever. It could be done to upcharge for the selections if needed. Because there are no options, the app is useless. You always have to go in to order. Plus, the KFC store I go to never seems to have enough pieces, which is poor customer service. But, if allowed in the app, they could prepare more before the customer arrives.

Corinne Chavez

2.0★

Don't waste your time!! Downloading the app is a joke. I placed an order in the mobile app and not only were few of the items incorrect but I was also missing items. Unfortunately companies no longer care about the quality of customer service provided. Even if you go out of your way to contact the manager, or the corporate office or complete the survey regarding your experience , you will not be contacted. They've already deducted your account and that's all that REALLY matters.

Caleigh Knight

1.0★

It's a great app with great digital exclusives making using the app great. However, the moment you get an item a lot, they start raising the prices on you. Plus, the rewards suck. You can get a chicken sandwich combo, which is great, but they do not let you change it to the spicy version. Plus, the app never actually tracks when your order is ready. If you put in a mobile order and the app says ready it's NOT! I'm not saying that mad I'm saying that as a warning. just go through the drive thru.

Woody

1.0★

If you enjoy an app that hardly works, this is the app for you. The first few times I used it, it was great. Last dozen times I've tried and it will not accept ANY form of payment. No google pay, no credit cards. I even tried ordering from the web and same error. If you cannot figure out how to accept payments, maybe you should add a Pay At Store option. Or just go out of business because you obviously don't want mine. Oh...and bring back the Extra Crispy Strips, the new ones are garbage.

Tim Toepp

1.0★

You cannot 'check in' if you are ordering at a store like you can with the Taco Bell app (both owned by same parent company). You also can't add gift cards as a form of payment, only CC. You can't customize deals like you can when at the store. So like their 6-piece Taste of KFC, yeah you cannot select the pieces that you would like. But you can do that at the store, but you'll have to go without getting any reward points. They need to bring this app to the Taco Bell app level TBH.