Parcel Pending

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About this app

What's New

App Information

Permissions Required

This app may request the following permissions:

• approximate location (network-based)
• precise location (GPS and network-based)
• directly call phone numbers
• access USB storage filesystem
• read the contents of your USB storage
• modify or delete the contents of your USB storage
• view network connections
• pair with Bluetooth devices
• access Bluetooth settings
• full network access
• run at startup
• control vibration
• prevent device from sleeping
• receive data from Internet

Recent Reviews

Billy Enloe

1.0★

This service is terrible and the app is awful. why is there not a contact option for delivery with no access code. if Amazon doesn't do their job you have to jump through hoops to prove that something that belongs to you has been delivered. they had my personal information, they had the tracking ID, and they had a picture confirmation of the delivery and they still refused to give me access to get my mail.

Brodie Kunkel

3.0★

It's not a bad service. However, if the system is down for any reason, it is a hassle to get ahold of building management and then guest support. Cause if you don't, then you'll get charged for the parcel even if you picked it up day 1. Maybe a button on the app itself for each parcel that allows you to acknowledge it was picked up even if not the way it was intended. Would also probably help as an easy way to list theft of a package, too. All in the same spot.

Bobby Benjamin

1.0★

In addition to being charged for the privilege of receiving packages in my own apartment building, they charge 3$ / day extra when you don't pick it up right away. It's a racket. It is a little neat to be able to release multiple packages by clicking in the app. But even with that feature, there are a lot of communication errors such that the app will frequently open the same locker repeatedly after freezing up. Seems like a pretty basic thing you can build into the programming.

jswan2390

1.0★

the deadline was the pick up the package at 11:59pm, I picked it up at 11:15pm and they still tried to charge me. they suspended my account a week later. I called and they took the fine off and told me to add a card that will not be charged to reactivate the account, but it's still a pain. Get your system right to not charge when I'm still within the time frame. you're continuing to the awful in this world.

Brittany Lee

1.0★

Delivery drivers are always having issues delivering their packages (often enough that the issue is clearly on Parcel Pending's side). It took months for customer service to respond to me (we had to get our apartment's manager to reach out - twice) to fix my issue, and my roommate is still having issues over a year later. The app is fine, but just because you see your information typed correctly in the app does not mean it's correct in Parcel Pending's system. Very frustrating.

Nick Teal

1.0★

Trying to setup an account, couldn't create a username. Had to make one without a username, then go back and update it later. Confusing, time consuming, and unnecessary. Now they are trying to make me add a payment method they will keep on file to handle "potential late fees"?! If I had to jump through this many hoops to make an account, I can only imagine what disputing a late fee will be like, and how many times I might need to. Especially since other reviews can't access their packages.