My Renault
com.renault.myrenault.one.fr
by RENAULT SAS
Screenshots
Ad slot: Top Leaderboard
About this app
Always keep your Renault at your fingertips with the My Renault application.
Designed to accompany and enrich the usage of your Renault vehicle.
My Renault is here for all your daily mobility needs and improves your journey by offering numerous features and personalised offers*
ALWAYS STAY CONNECTED TO YOUR VEHICLE:
Check your vehicle’s remaining range and mileage in real-time
Program and manage the air-conditioning and heating remotely
Locate it on the map available in the application
As your approach your vehicle, find it by activating the lights remotely
ENJOY SIMPLIFIED CHARGE MANAGEMENT:
Remotely check and manage your electric vehicle's charging
Find local charging points and manage your Mobilize Charge Pass subscription
Simplify your charging experience on the go with Plug & Charge technology (for compatible charging points)
Visualise your electric vehicle's reachable area based on its remaining range
MANAGE YOUR VEHICLE WITH EASE:
Track your order in real-time, from purchase to delivery
Find local petrol stations and Renault retailers
Access your service history and find out about upcoming maintenance
Schedule an appointment with the Renault network in just a few clicks
Find all your service contracts and warranties
Discover all the features of your vehicle through its interactive user guide and video tutorials
Access our customer services team directly for assisstance
Optimise your home charging and electricity bill with Mobilize PowerBox charge points
Do not wait any longer and download My Renault today!
The My Renault application is constantly being enriched with features and fixes.
* Available features depend on the model and engine type of your vehicle, as well as on your geographic location. For most features, synchronisation between the application and your vehicle will be required.
Designed to accompany and enrich the usage of your Renault vehicle.
My Renault is here for all your daily mobility needs and improves your journey by offering numerous features and personalised offers*
ALWAYS STAY CONNECTED TO YOUR VEHICLE:
Check your vehicle’s remaining range and mileage in real-time
Program and manage the air-conditioning and heating remotely
Locate it on the map available in the application
As your approach your vehicle, find it by activating the lights remotely
ENJOY SIMPLIFIED CHARGE MANAGEMENT:
Remotely check and manage your electric vehicle's charging
Find local charging points and manage your Mobilize Charge Pass subscription
Simplify your charging experience on the go with Plug & Charge technology (for compatible charging points)
Visualise your electric vehicle's reachable area based on its remaining range
MANAGE YOUR VEHICLE WITH EASE:
Track your order in real-time, from purchase to delivery
Find local petrol stations and Renault retailers
Access your service history and find out about upcoming maintenance
Schedule an appointment with the Renault network in just a few clicks
Find all your service contracts and warranties
Discover all the features of your vehicle through its interactive user guide and video tutorials
Access our customer services team directly for assisstance
Optimise your home charging and electricity bill with Mobilize PowerBox charge points
Do not wait any longer and download My Renault today!
The My Renault application is constantly being enriched with features and fixes.
* Available features depend on the model and engine type of your vehicle, as well as on your geographic location. For most features, synchronisation between the application and your vehicle will be required.
What's New
This update includes several improvements designed to make the app smoother, more intuitive, and even more enjoyable to use.
We continue to work with every release to enhance your experience.
We continue to work with every release to enhance your experience.
App Information
Version Name
5.7.5
Version Code
507050
File Size
93.4 MB
Minimum OS
Android 9+
Target SDK
Android 33
Developer
RENAULT SAS
Contact
Website
Content Rating
Everyone
Package Name
com.renault.myrenault.one.frPermissions Required
This app may request the following permissions:
Recent Reviews
Philip Cheeseman
1.0★
Never works on first load - just crashes or logs me out. I then try multiple logins/restart and 50/50 if I make it in. I don't have an obscure phone (s24 ultra) or any odd connection settings. I'm beginning to wonder if anyone at renault uses this app. New features are pointless if the app never works. put more effort into reliability!
Mark England
1.0★
Very poor app. I tried to use it to plan a route from London to Cornwall and it thinks my Zoe can do 291 miles on 70% charge (miles/km mixup?) Doesn't refresh the charge status unless you force it by swiping down. It regularly refuses to login, saying there is a server error, unless you force quit and start over. You can't see how fast (kW) the car is charging. Just like the car, the app doesn't find most rapid chargers. Vehicle lifetime mileage shown in km not miles. Such a disappointment.
Gordon Campbell
1.0★
It took me a considerable time to get the service plan and warranty to show on the app. Eventually it appeared with very strange nomenclature. Thereafter it broadly worked until around 3 months ago. At that stage the mileage shown for my vehicle was inflated by approximately 5000 miles. I contacted Renault and they advised that there were issues with the app. I had my car serviced in October and the service details showed on the app with the correct mileage as entered by the garage.
Philip Craddock
1.0★
Cannot connect to the car anymore since middle of November - which prevents the only uses of this app and still no update to fix this problem from Renault. edit: contacted Renault through as many ways as possible, and it has been months now that we are "on hold" as no solution is in sight. So now we risk being fined when charging our car as we simply cannot know what the % is.
Andreas Myka
1.0★
Not sure whether this is the worst app I have ever seen, but it's pretty close. On Android, it doesn't find a language in its localization offering that matches my preferences (English). Hence, it just puts the localization string names where the actual text should go. On iPhone, it's even more challenging. There the app has decided to come up in Korean instead of English. I'm seriously considering to cancel my order of a Renault car as the app has destroyed my trust in Renault engineering.
Ailey Pacheco
4.0★
It worked 'alright' for about 11 months, but now it is not updating the fuel and the location of the vehicle. Have performed all troubleshooting, clear cache, log out, uninstall, pair again, and the issue is still there. Update: I contacted customer services as advised, and they were able to sort the issue. Great service too!
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