Shake Shack

Screenshots

About this app

App Information

Permissions Required

This app may request the following permissions:

• find accounts on the device
• add or remove accounts
• approximate location (network-based)
• precise location (GPS and network-based)
• read the contents of your USB storage
• modify or delete the contents of your USB storage
• view Wi-Fi connections
• view network connections
• create accounts and set passwords
• full network access
• use accounts on the device
• prevent device from sleeping
• receive data from Internet

Recent Reviews

Danny Sauer

2.0★

Good app with good customization options. But I typically order the same thing every time time, and this is one of those ridiculous apps which clears your cart if you change locations. Follow up: I just ordered in a different city. I put my phone down for literally under two minutes. When I unlocked, it had cleared my cart. So I reordered. But I didn't notice it also *silently changed the location back to where I was last week*. There's $40 down the drain. :(

Kamal Aboul-Hosn

2.0★

I have to imagine Shake Shack is losing business with how bad the app is. Constantly have to log back on, re-enter an order, and try to pay multiple times. If you somehow manage to get through all that, you have to keep in mind that when you get the notification that your order is ready, it means they have only STARTED making your order. Expect to wait 5-15 minutes after getting notification for your food to actually be ready. Just a really bad experience all around.

Matt Poloni

3.0★

I'm rarely able to place an order without at least one error message, which never gives the slightest clue as to what's causing the problem. Instead it just says "Oh no! There's a problem" and I usually spend an extra 5-10 minutes (at least) debugging before it finally goes through (if I haven't given up on ordering anything after 20+ minutes).

Ilde

1.0★

The WORST app ever. So many bugs. I am unable to sign in I didn't change any password at all. I did the reset and nothing. Still unable to sign in. But then I encountered this, I pull down the "sign in" window and there was another one. I pulled that one and another and I'm in the main menu for a couple of seconds until it kicks me out. But WAIT, my phone STARTED to heat up A LOT. It's like playing a mobile game and having the graphics to MAX. It was so bad I had to get off. Terrible app.

A Google user

3.0★

It's a good app if you want to get what's on the menu with not many additional options. I couldn't add extra pickles on my Chick'n Shack. Nor could I use the ASAP option for time causing me to wait 25 minutes for my food when normally I wait 10-15 minutes with standing in a short line (which is how the line was). I also couldn't receive the Mall Employee or Military Discount like I usually do. Just need to add some features and it will be a 5 star app.

Michelle L

1.0★

I have been trying to use this app for a while and it fails. Okay, fine, no biggie. Now they have black truffle back on the menu via the app but I can't even order it as it keeps telling me for two different cards that there is an error and the payment can't be processed. I spent almost an hour trying to see what I can do- even sign up for Google pay and uninstall and reinstall the app. Nothing worked. At least you can go into Shake Shack and see if you can just order in person instead.