Resident App
com.sightplan.residentapp
by SightPlan
Screenshots
Ad slot: Top Leaderboard
About this app
Resident App makes it easy to submit service requests, report concerns, pay rent, receive package notifications and connect with your community team.
Capture an Issue with Just a Tap
With Resident App you can create a new service request and capture the details to get the issue resolved in just seconds. Have a clogged sink? Just tap and send it directly to the community team.
Stay in the Loop
From start to finish, you'll be kept up-to-date on the issues you report and on events in your community. Need to connect to share more? Quickly reach a community team member working to resolve your issue.
Rate Your Experience
With each service request you'll have the opportunity to share feedback with your community's management. See an opportunity for service to improve or want to send thanks for a job well done? Tap to rate your experience and share it directly with your community manager.
Note: Resident App is a companion app to the award winning SightPlan™ Resident Service solution. Not sure if you live in a SightPlan enabled community? Contact your Property Manager to learn more.
Capture an Issue with Just a Tap
With Resident App you can create a new service request and capture the details to get the issue resolved in just seconds. Have a clogged sink? Just tap and send it directly to the community team.
Stay in the Loop
From start to finish, you'll be kept up-to-date on the issues you report and on events in your community. Need to connect to share more? Quickly reach a community team member working to resolve your issue.
Rate Your Experience
With each service request you'll have the opportunity to share feedback with your community's management. See an opportunity for service to improve or want to send thanks for a job well done? Tap to rate your experience and share it directly with your community manager.
Note: Resident App is a companion app to the award winning SightPlan™ Resident Service solution. Not sure if you live in a SightPlan enabled community? Contact your Property Manager to learn more.
What's New
- Improved overall stability and performance
We release updates frequently, and we’re always looking for ways to make your experience even better. If you run into issues or have any feedback, please reach us at [email protected]. We’re happy to help!
We release updates frequently, and we’re always looking for ways to make your experience even better. If you run into issues or have any feedback, please reach us at [email protected]. We’re happy to help!
App Information
Version Name
2.13.1
Version Code
85
File Size
9.9 MB
Minimum OS
Android 10+
Target SDK
Android 33
Developer
SightPlan
Contact
Website
Content Rating
Everyone
Package Name
com.sightplan.residentappPermissions Required
This app may request the following permissions:
Recent Reviews
Nan Larkin
1.0★
I cannot log in. I was able to log in just fine 2 weeks ago and make a payment. I've notified the manager at the site, and they put in a ticket for IT, but without the app, I will have to use Western Union to make my payment which is unacceptable. Your app isn't working. I've tried everything, uninstalling and reinstalling the app, changing my password, restarting my phone, literally everything.
Dave Jerrard
1.0★
Useless. Will not let me reset my password or even set up an account. Using my email that's on file will let me in, but I have to go through the whole signing process every time. When I get the email for resetting the password, I hit the accept button and it takes me to a blank page. If I give it my mobile number, it sends a code, and when I enter the code it just gives an error. There's a water leak in my apartment that I can't report on. Great app.
DMRM
1.0★
There should be an option to attach pictures instead of only real time photos, for situations when you are away from home. Edit: The company responds to my message, recommends that I contact them for support, I reach out, only to wait just to find out that my problem does not have a solution, when I already know there is not an option on the app to upload photos, only take them in real-time.
April Adams
1.0★
This app needs the option to upload pictures/video from file/gallery. The only option is to take a photo within the app while you're in the process of creating the report.
Janice Bates
2.0★
This app was fine until my complex changed their name. Now it won't let me associate with my complex's new name, has me associated with the old non-existent one, and won't accept my password. I can login via my phone's web browser, but yeah the app doesn't work and I've uninstalled and reinstalled several times. Clearly other people have similar issues so this needs to be fixed.
Marie
2.0★
Why is it set up so that hitting the return button on my keyboard submits the request? My intention was to make a line break, but to my surprise, it submitted my request. So I ended up submitting an incomplete request. Disable that functionality. Also, please provide the ability to delete an unassigned request or to edit an unassigned request.
Ad slot: In-Content