Sony | Support for Xperia

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About this app

What's New

App Information

Permissions Required

This app may request the following permissions:

• retrieve system internal state
• find accounts on the device
• approximate location (network-based)
• precise location (GPS and network-based)
• read phone status and identity
• read the contents of your USB storage
• modify or delete the contents of your USB storage
• take pictures and videos
• record audio
• view Wi-Fi connections
• view network connections
• pair with Bluetooth devices
• access Bluetooth settings
• connect and disconnect from Wi-Fi
• delete all app cache data
• control flashlight
• measure app storage space
• full network access
• change your audio settings
• control Near Field Communication
• read sync settings
• run at startup
• use accounts on the device
• control vibration
• prevent device from sleeping
• modify system settings
• capture video output
• delete other apps' caches
• interact across users
• manage users
• update component usage statistics
• force device reboot
• modify secure system settings
• receive data from Internet

Recent Reviews

Andy Ferguson

1.0★

Suddenly being FORCED to host an app I don't need or want, that insists on its ability to send me notifications, is not "supportive". Offering support to your user base is sensible, but there's zero need for this to be mandatory (unless of course there's a data benefit to Sony, but they don't SAY that's the purpose...). I've awarded it at least two stars more than I would want to.

Alex L

1.0★

Bloatware, plain and simple.

NoctOtaku Lu Caem (NoctOtaku)

1.0★

Nowhere accurate, just giving cosmetic results on how much is "optimized", not even saying specifically what it's deleting in order to make space, even if apps/programs has stopped it will say "no issues detected yet"... Horrible support app btw, unnecessary too. Even the asking prompt doesn't work which says "this is not available yet" when it used to work before. Waste of space/resources. Useless degen trash..

A Google user

1.0★

Sony updates don't work, period. Phone is continuously prompting to download updates and restart phone, all to no effect. 6 attempted updates in the last 24hrs have all failed, still the notifications keep coming. Not a good introduction to an expensive new phone: Very poor user experience. Tempted to return to my old phone which actually works.

Glyn

3.0★

The mobile is Great. What i don't like is the adaptive brightness setting. It kept changing making the screen too dark when i was trying to look at something even when it was dark in the room. I switched it off as it was all wrong light when it was supposed to be dark and dark when i wanted it light. I now have my screen brightness set at 50% which is perfect.

A Google user

4.0★

You've improved the user interface and its automatic capabilities, though with an older device, like this, its reliant on google play services to get updates. Why you didn't make your 4K UHD device in 6.3", I will never know, it would have been a cheaper price and better at playing media.