Support icon

Phone

Support

Tools Sony Corporation ⭐ 3.50 50,000,000+

Device-specific support for your Xperia from Sony

Version 5.11.2 21.2 MB

Screenshots

No screenshots available yet.

Permissions Explained 63 permissions requested View details

This app requests 63 permissions. The table below explains what each permission may allow and what users should review before installing.

Status Permission What it means Why it may be used User safety note
ℹ️ Review High Sampling Rate Sensors android.permission.HIGH_SAMPLING_RATE_SENSORS This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Connect to Bluetooth devices android.permission.BLUETOOTH_CONNECT Allows the app to connect to paired Bluetooth devices. Used for audio devices, controllers, watches, cars, sensors, and smart accessories. Review paired-device access if the app does not need Bluetooth features.
⚠️ Sensitive Approximate location android.permission.ACCESS_COARSE_LOCATION Allows the app to access an approximate device location. Used for weather, local content, regional features, nearby services, or location-based settings. Sensitive permission. Review whether the app needs location access.
ℹ️ Review Bluetooth Scan android.permission.BLUETOOTH_SCAN This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Broadcast Close System Dialogs android.permission.BROADCAST_CLOSE_SYSTEM_DIALOGS This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Read Privileged Phone State android.permission.READ_PRIVILEGED_PHONE_STATE This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
⚠️ Sensitive Read phone state android.permission.READ_PHONE_STATE Allows the app to access phone status and device-related information. Used for call handling, carrier services, device identification, account security, or playback interruption handling. Sensitive permission. Review whether the app has a clear phone-related reason.
⚠️ Sensitive Microphone access android.permission.RECORD_AUDIO Allows the app to record audio from the device microphone. Used for voice messages, calls, video chat, speech search, audio recording, or voice commands. Sensitive permission. Only grant it to apps where microphone use is expected.
ℹ️ Review Modify Audio Settings android.permission.MODIFY_AUDIO_SETTINGS This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
⚠️ Sensitive Camera access android.permission.CAMERA Allows the app to use the device camera. Used for QR scanning, taking photos, video calls, document capture, AR features, or profile images. Sensitive permission. Grant only when camera features are expected.
ℹ️ Review Flashlight android.permission.FLASHLIGHT This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
⚠️ Sensitive Read external storage android.permission.READ_EXTERNAL_STORAGE Allows the app to read files from shared device storage. Used by media players, file managers, backup apps, editors, upload tools, and document apps. Sensitive permission. Review carefully if the app does not need access to files or media.
⚠️ Sensitive Modify external storage android.permission.WRITE_EXTERNAL_STORAGE Allows the app to write or modify files in shared device storage. Used for saving downloads, media files, exports, edited documents, backups, or cached content. Sensitive permission. Make sure file access matches the app’s purpose.
Common Vibration control android.permission.VIBRATE Allows the app to control device vibration. Used for notifications, alerts, haptic feedback, timers, alarms, or game feedback. Generally low risk by itself.
ℹ️ Review Receive Boot Completed android.permission.RECEIVE_BOOT_COMPLETED This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
Common Internet access android.permission.INTERNET Allows the app to open network connections and communicate with online services. Commonly used for streaming, syncing, login, ads, analytics, downloads, cloud features, and app updates. Common permission. Review the app’s behavior if it does not appear to need online access.
Common View network status android.permission.ACCESS_NETWORK_STATE Allows the app to check whether the device is connected to Wi-Fi, mobile data, or another network. Often used to avoid loading content when offline or to adjust loading based on connection quality. Generally low risk by itself.
ℹ️ Review Access Wifi State android.permission.ACCESS_WIFI_STATE This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Change Wifi State android.permission.CHANGE_WIFI_STATE This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Bluetooth access android.permission.BLUETOOTH Allows the app to use Bluetooth features. Used for headphones, controllers, wearables, cars, smart devices, nearby sharing, or accessories. Review if the app has no obvious nearby-device or accessory feature.
ℹ️ Review Bluetooth Admin android.permission.BLUETOOTH_ADMIN This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review NFC access android.permission.NFC Allows the app to use near-field communication features. Used for tap-to-pay, access cards, tags, pairing, identity, transit, or device sharing features. Review if the app has no clear NFC-related function.
ℹ️ Review Use Fingerprint android.permission.USE_FINGERPRINT This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Use Biometric android.permission.USE_BIOMETRIC This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Local Mac Address android.permission.LOCAL_MAC_ADDRESS This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Read Sync Settings android.permission.READ_SYNC_SETTINGS This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Write Secure Settings android.permission.WRITE_SECURE_SETTINGS This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Com Sonymobile Permission Xssm Provider com.sonymobile.permission.XSSM_PROVIDER This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Interact Across Users android.permission.INTERACT_ACROSS_USERS This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Manage Users android.permission.MANAGE_USERS This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Keep device awake android.permission.WAKE_LOCK Allows the app to prevent the device from sleeping while a task is running. Used for media playback, downloads, navigation, alarms, calls, or long-running background tasks. Review battery usage if the app keeps the device awake too often.
ℹ️ Review Com Sonyericsson Permission Idd Personal Data com.sonyericsson.permission.IDD_PERSONAL_DATA This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Com Sonyericsson Permission Idd Private com.sonyericsson.permission.IDD_PRIVATE This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Com Sonymobile Idd Permission Application Certificate com.sonymobile.idd.permission.APPLICATION_CERTIFICATE This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Com Sonyericsson Permission Credentialmanager com.sonyericsson.permission.CREDENTIALMANAGER This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Com Sonymobile Permission Secure Data Manager com.sonymobile.permission.SECURE_DATA_MANAGER This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
⚠️ Sensitive Precise location android.permission.ACCESS_FINE_LOCATION Allows the app to access the device’s precise location when granted by the user. Used for maps, navigation, local recommendations, weather, rideshare, nearby devices, or location-based content. Sensitive permission. Grant only when location access matches the app’s purpose.
ℹ️ Review Com Sonyericsson Updatecenter Permission Read Application Updates com.sonyericsson.updatecenter.permission.READ_APPLICATION_UPDATES This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Get Accounts android.permission.GET_ACCOUNTS This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Use Credentials android.permission.USE_CREDENTIALS This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Com Sonymobile Permission Trimarea com.sonymobile.permission.TRIMAREA This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Com Sonyericsson Updatecenter Permission Open History com.sonyericsson.updatecenter.permission.OPEN_HISTORY This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Kill Background Processes android.permission.KILL_BACKGROUND_PROCESSES This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Clear App Cache android.permission.CLEAR_APP_CACHE This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Internal Delete Cache Files android.permission.INTERNAL_DELETE_CACHE_FILES This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Delete Cache Files android.permission.DELETE_CACHE_FILES This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Get Package Size android.permission.GET_PACKAGE_SIZE This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Write Settings android.permission.WRITE_SETTINGS This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Reboot android.permission.REBOOT This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Dump android.permission.DUMP This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Package Usage Stats android.permission.PACKAGE_USAGE_STATS This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Modify Phone State android.permission.MODIFY_PHONE_STATE This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Foreground Service android.permission.FOREGROUND_SERVICE This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Schedule Exact Alarm android.permission.SCHEDULE_EXACT_ALARM This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Send notifications android.permission.POST_NOTIFICATIONS Allows the app to send notifications to the device. Used for alerts, reminders, messages, account activity, updates, or media controls. Review notification settings if the app sends too many alerts.
ℹ️ Review C2dm Permission Receive com.google.android.c2dm.permission.RECEIVE This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Finsky Permission Bind Get Install Referrer Service com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Gms Permission Ad Id com.google.android.gms.permission.AD_ID This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Get Tasks android.permission.GET_TASKS This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Getui Permission Getuiservice Com Sonymobile Support getui.permission.GetuiService.com.sonymobile.support This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Com Vivo Notification Permission Badge Icon com.vivo.notification.permission.BADGE_ICON This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Query All Packages android.permission.QUERY_ALL_PACKAGES This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review Access Background Location android.permission.ACCESS_BACKGROUND_LOCATION This is an Android permission or app-specific permission requested by the app. The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration. Review this permission before installing, especially if it does not match the app’s expected purpose.

About Support

Device-specific support for your Xperia from Sony

What Support Is Used For

Support by Sony Corporation appears to be a device-specific utility for Xperia phones. Based on the metadata, it is likely used to help users manage Sony phone features, access support-related tools, and handle device maintenance tasks from a system-level app rather than a general-purpose consumer app.

The permission list suggests it may interact with hardware and device settings such as Bluetooth, Wi‑Fi, location, camera, microphone, fingerprint or biometric login, storage, and NFC. That points to functions such as checking device status, assisting with troubleshooting, and coordinating support or diagnostic actions on the phone. Since it is marked as a phone app in the Tools category, it seems intended for everyday Xperia device support rather than entertainment or content consumption.

Common uses

  • May help Xperia users access device support tools and maintenance functions.
  • May be used for troubleshooting or checking phone-related settings and hardware status.
  • May interact with connectivity features such as Wi‑Fi, Bluetooth, NFC, and network access.
  • May use camera, microphone, and sensor permissions for diagnostic or support-related actions.
  • May support secure sign-in or device authentication through fingerprint or biometric permissions.
  • May run in the background to keep support or system-related functions available after restart.
Best for:
Xperia owners Phone support Device troubleshooting System utilities Android phone users

App Details

Package:
com.sonymobile.support
Category:
Tools
Developer:
Sony Corporation
Version:
5.11.2
Contains Ads:
No
In-App Purchases:
No

Official Listing

  • Package name: com.sonymobile.support

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How to Download Support

If this app is not hosted directly on APKApps official link, then for the safest and most up-to-date version, install it from its official Google Play listing.