UBA Mobile Banking

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About this app

What's New

App Information

Permissions Required

This app may request the following permissions:

• read your contacts
• approximate location (network-based)
• precise location (GPS and network-based)
• read the contents of your USB storage
• modify or delete the contents of your USB storage
• take pictures and videos
• view Wi-Fi connections
• view network connections
• full network access
• run at startup
• control vibration
• prevent device from sleeping
• receive data from Internet

Recent Reviews

Samuel Aluma

2.0★

The app has a critical design flaw. One cannot use the app outside the device that has the SIM card linked with the account. There is no provision for typing in OTP because the keyboard will not appear. The OTP is read directly from the SMS sent to the registered SIM. So, if you have the registered SIM card in one phone and the app in another phone, the app becomes unusable. People use multiple devices these days because of compatibility issues and having to retain one's online history.

ikenga mba

4.0★

I updated the app yesterday 24/03/2025 and my experience has been absolutely horrendous. The app is now running at a snails pace of slow. Logging in and transactions that normally take seconds to execute now takes literally 5 minutes and more. If there's any means of reversing the update I'm very open to it, otherwise your tech team needs to do something about the bugs. ************************************ Your recent update has brought my experience back to normal. Well done.

CHIJIOKE Cj

2.0★

The UBA app has not lived up to the common level of efficiency among banks. The app now rarely sends confirmation of transaction receipts, leading to disputes. The app will sometimes say a payment FAILED and yet transfer the money to the recipient. If you are quick to make another payment, you are now in trouble for having paid twice for the same transaction. Likewise, the app says SUCCESSFUL, and the money is taken from your account but does not pay the recipient unless you visit the bank.

Abraham Babalola

3.0★

User friendly until you have any issue whatsoever that requires contacting customer care 😞. Ha! It's frustration unlimited. Hmmm.., pray you don't ever, ever make a mistake in entering your password, pray never to have a reason to request password reset 😔, the process is unending, and so frustrating to go through. Calling customer care is another war because the numbers work only when they want to work, and when one works, the computer may just keep playing marathon music until it cuts off

Kimora Winifred

1.0★

Please why is your app not opening? What in God's name is this?! Every single time "try again in a few minutes" and I'll come back hours later and it still can't open! I've deleted and reinstalled the app and still the same thing! Honestly I'm so disappointed with UBA and it's bank app, it's always one problem or the other! I have good WiFi and data,other apps are working on my phone except this annoying app! So the app is obviously the issue,Work on the bugs,work on your app, it's important!!!!

Solomon Ola

1.0★

Since April 1, 2024, your banking mobile app freezes up every time I click on transactions history. Nothing is downloaded. I'm also not able to log out of the app. I'm using strong internet and have repeatedly cleared my cache. Nothing works. I have to restart my phones repeatedly to log out of the app. Please fix the glitch in your banking app to make it more user-friendly. Thanks. Solomon Ola Concerned customer.