National Express Coach

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About this app

What's New

App Information

Permissions Required

This app may request the following permissions:

• approximate location (network-based)
• precise location (GPS and network-based)
• read phone status and identity
• read the contents of your USB storage
• modify or delete the contents of your USB storage
• view network connections
• full network access
• prevent device from sleeping
• receive data from Internet

Recent Reviews

Alberto Alfarez

1.0★

Doesn't allow you to register the app. Every single time behaves as if it is the first time. You go to your tickets and it is empty. You go to past journeys and it is empty. To know anything about your ticket you need the booking number. There is no point in having the app. You go directly to the website and find everything easier and quicker. I am giving 1 point, which is 1 point too much.

kenorb

1.0★

I don't know what happened with this app, but it's useless now. You can't login, no login option at all, and when trying to load ticket by number and email it says invalid. And why it's called Coach, if it's just one company National Express, nobody knows, it's just make your life more difficult to find it. Please fix the app, it's not possible to login to see all your tickets.

A Google user

1.0★

Used to work perfect, till about September, since then it's just useless, can't load all the coaches, if I eventually manage to find a ticket and try to purchase, it ask me to add all of my personal and bank details, every time, and quite often their server run out of time as the app connection 8s so slow, so i have to reinsert my details few times, that takes me half an hour or even more, unacceptable. I'm uninstalling it.

A Google user

1.0★

Not great and judging by the empty responses, they don't much care what customers think. Why is the app called "coach". I searched for national express when I installed it, just plain daft. After my flight was cancelled, I had to amend my booking from abroad. All I got was the circle of death, couldn't find my booking to make the changes. When it finally let me in, it was too late to do anything. Get a decent technical team.

Martin Edwards

1.0★

Total joke. Tried to book at ticket from the airport on the app. Was informed that this incurred a £1 booking fee. I then continued through the purchasing process only to be met with a notice that read "We are sorry we are currently experiencing technical issues.... ". So I went to the ticket office and bought a ticket from a human being where I wasn't charged the £1 booking fee! What is the point of this app??

Nick Bouffard

3.0★

Lacks account sign in, which is a major setback. I can search for new tickets, and view any I've purchased but only with a lookup. Beyond that the app feels somewhat useless. I recommend using their web portal instead as you can see your tickets on sign-in and amend them. Please add sign-in and ticket amending to the app!