Bolt Food: Delivery & Takeaway

Screenshots

About this app

App Information

Permissions Required

This app may request the following permissions:

• approximate location (network-based)
• precise location (GPS and network-based)
• read the contents of your USB storage
• modify or delete the contents of your USB storage
• take pictures and videos
• view Wi-Fi connections
• view network connections
• full network access
• run at startup
• draw over other apps
• control vibration
• prevent device from sleeping
• read Google service configuration
• download files without notification
• receive data from Internet

Recent Reviews

Cephas O

1.0★

If you have an option to pay cash on delivery, use that. I ordered food, the rider was unreachable, tried calling several times to give instructions. I placed my phone down for a few minutes, I came back, two missed calls 3 minutes back. I called, unreachable. I checked the app only to see they wrote it was delivered. I msged bolt, they claimed they cancelled but still didn't refund at least for the FOOD! It was written as delivered. How can a whole Bolt rip off its clients! Who are you serving?

Still Jane

1.0★

There's no support! They mention it everywhere in the "help" section and it's nowhere to be found. Like what is the actual heck with you? I get delivered botched food and I complain about it in the review and they specifically ask to go to support section, but it's not there! There are a lot of good things to be said about the app, with shiny interface and all, but get the basic functionality first, and add the bells and whistles later. This is how it's done in any proper development environment

Marcelus Trojahn

1.0★

Just uninstalled forever. The delivery guys usually take orders from several other apps at the same time. In the GPS map, you see them taking order from other places and delivering, all while they have your food. I guess the other apps pay better or something so they give them the priority. The support never fully reimburse you, just 2 EUR. Last time they didn't even reimburse me because I didn't want to receive a order that was already traveling for 1 hr with the delivery guy thru the city.

G B

2.0★

I am honestly 5min away from deleting this app. If I order food on Wolt, I can just relax and wait. If I order food using Bolt it's like a russian roulette of food delivery, sometimes its great other times it's insanely frustrating and useless. And on the times it's frustrating good luck getting through to the customer support, breaking through the robot assistant and getting an actual person to help is a chore and once you do get an actual person they take ages to reply.

Vlad Rus

1.0★

Complete disregard for users. My wife ordered food with Bolt Food. The courier couldn't find the address and refused to deliver, but the order got charged anyway and marked as delivered, with us getting no food. Customer support was only able to offer a "have a pleasant day" in exchange. Amazing with how little governance and ownership both the app and the riders can get away with. Never ordering anything with them again.

Gabriela Ilie

1.0★

The service has become unacceptable. My last order arrived cold, and support arrogantly claimed they "can't do anything" because it was "within the estimated time"- which was a flat-out lie. When pushed back, they simply stopped replying. In just the past two weeks I've received the wrong order twice, and food regularly arrives 40-50 minutes late because drivers waste time picking up other orders. Support is a joke they brush you off, then ignore you completely.