Phone

Remote support service

Productivity • RSUPPORT Co., Ltd. • ⭐ 3.49 • 10,000,000+

This APP working with Mobizen or RemoteCall Mobile Pack. It's not a stand-alone.

Version 3.0.1.56 (Build 357) 0.1 MB

Screenshots

No screenshots available yet.

Permissions Explained 19 permissions requested View details

This app requests 19 permissions. The table below explains what each permission may allow and what users should review before installing.

Status	Permission	What it means	Why it may be used	User safety note
ℹ️ Review	Capture Audio Output android.permission.CAPTURE_AUDIO_OUTPUT	This is an Android permission or app-specific permission requested by the app.	The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration.	Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review	Capture Video Output android.permission.CAPTURE_VIDEO_OUTPUT	This is an Android permission or app-specific permission requested by the app.	The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration.	Review this permission before installing, especially if it does not match the app’s expected purpose.
✅ Common	Internet access android.permission.INTERNET	Allows the app to open network connections and communicate with online services.	Commonly used for streaming, syncing, login, ads, analytics, downloads, cloud features, and app updates.	Common permission. Review the app’s behavior if it does not appear to need online access.
ℹ️ Review	Access Wifi State android.permission.ACCESS_WIFI_STATE	This is an Android permission or app-specific permission requested by the app.	The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration.	Review this permission before installing, especially if it does not match the app’s expected purpose.
✅ Common	View network status android.permission.ACCESS_NETWORK_STATE	Allows the app to check whether the device is connected to Wi-Fi, mobile data, or another network.	Often used to avoid loading content when offline or to adjust loading based on connection quality.	Generally low risk by itself.
ℹ️ Review	Access Surface Flinger android.permission.ACCESS_SURFACE_FLINGER	This is an Android permission or app-specific permission requested by the app.	The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration.	Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review	Read Frame Buffer android.permission.READ_FRAME_BUFFER	This is an Android permission or app-specific permission requested by the app.	The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration.	Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review	Inject Events android.permission.INJECT_EVENTS	This is an Android permission or app-specific permission requested by the app.	The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration.	Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review	Device Power android.permission.DEVICE_POWER	This is an Android permission or app-specific permission requested by the app.	The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration.	Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review	Read Logs android.permission.READ_LOGS	This is an Android permission or app-specific permission requested by the app.	The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration.	Review this permission before installing, especially if it does not match the app’s expected purpose.
⚠️ Sensitive	Read external storage android.permission.READ_EXTERNAL_STORAGE	Allows the app to read files from shared device storage.	Used by media players, file managers, backup apps, editors, upload tools, and document apps.	Sensitive permission. Review carefully if the app does not need access to files or media.
⚠️ Sensitive	Modify external storage android.permission.WRITE_EXTERNAL_STORAGE	Allows the app to write or modify files in shared device storage.	Used for saving downloads, media files, exports, edited documents, backups, or cached content.	Sensitive permission. Make sure file access matches the app’s purpose.
⚠️ Sensitive	Microphone access android.permission.RECORD_AUDIO	Allows the app to record audio from the device microphone.	Used for voice messages, calls, video chat, speech search, audio recording, or voice commands.	Sensitive permission. Only grant it to apps where microphone use is expected.
ℹ️ Review	Write Secure Settings android.permission.WRITE_SECURE_SETTINGS	This is an Android permission or app-specific permission requested by the app.	The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration.	Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review	Write Settings android.permission.WRITE_SETTINGS	This is an Android permission or app-specific permission requested by the app.	The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration.	Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review	Get Tasks android.permission.GET_TASKS	This is an Android permission or app-specific permission requested by the app.	The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration.	Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review	Real Get Tasks android.permission.REAL_GET_TASKS	This is an Android permission or app-specific permission requested by the app.	The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration.	Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review	Dump android.permission.DUMP	This is an Android permission or app-specific permission requested by the app.	The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration.	Review this permission before installing, especially if it does not match the app’s expected purpose.
ℹ️ Review	Package Usage Stats android.permission.PACKAGE_USAGE_STATS	This is an Android permission or app-specific permission requested by the app.	The app may use this permission for features related to its category, device support, background behavior, storage, connectivity, or system integration.	Review this permission before installing, especially if it does not match the app’s expected purpose.

About Remote support service

This APP working with Mobizen or RemoteCall Mobile Pack. It's not a stand-alone.

What Remote support service Is Used For

Remote support service appears to be a companion app used with Mobizen or RemoteCall Mobile Pack rather than a standalone app. Based on the metadata, it is likely meant to help enable remote assistance features on an Android phone, such as letting a support agent view or interact with the device during a help session.

Because it requests permissions related to screen capture, audio capture, input injection, device state, and app usage access, the app seems designed for technical support and remote troubleshooting workflows. In practical use, this may help a support technician diagnose device problems, guide setup steps, or assist with tasks that are difficult to explain over the phone alone. It is most relevant in phone-based support scenarios, especially when a user needs help from a remote agent or service team.

Common uses

Works as a support component for Mobizen or RemoteCall Mobile Pack
May enable remote assistance sessions on an Android phone
Can be used for troubleshooting device issues with a support agent
May allow screen viewing or screen-related support actions
Includes permissions that suggest audio, input, and device-control functions
Not described as a standalone app based on the metadata

Best for:

remote help phone support troubleshooting support agents companion app

Related tags

App Details

Package:
com.rsupport.rsperm.af.a23th

Category:
Productivity

Developer:
RSUPPORT Co., Ltd.

Version:
3.0.1.56 (Build 357)

Contains Ads:
No

In-App Purchases:
No

Official Listing

Package name: com.rsupport.rsperm.af.a23th

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How to Download Remote support service

If this app is not hosted directly on APKApps official link, then for the safest and most up-to-date version, install it from its official Google Play listing.